Answering questions about our new look

5:25 PM, Apr 17, 2013   |    comments
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(NEWS CENTER) - If the wording on the graphics seems to be cut off on the screen, or if you never see the third line, your television setting may need to be changed.

In most cases, this is caused by the viewing option for the screen to be on a zoom or stretch setting.

To put your screen in the right aspect ratio, cycle through the screen options until you see the correct full image. Most remotes have a button that can be used to change this setting. There is a picture of different remotes in this article that you can refer for help.

If you can't find this on your remote, you will need to enter your television menu setting to make the change there.

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